If optical attenuation is normal but the link still fails, check the switch port settings: • Some switches use combo SFP/RJ45 ports, which require manual optical port configuration. • Some ports are multi-rate multiplexed (e. Based on typical issues encountered with optical modules in daily switch applications, this document summarizes basic troubleshooting steps for resolving common faults: 1. There are no specific requirements for this document. This document applies to Catalyst switches that run on Cisco IOS® System Software. Hello, from your output I can't see which type of QSFP you have installed, your QFX discovers. @LapointeMichel that known EX2300. I am trying to troubleshoot some fiber connections which were unreliable / not coming up and when I use the 'show optical-monitor x/y/z' command, I get nothing. If the same port with the same optical module has link, then I do get a proper readout of the optical. If the optical module is installed on a GE port, run the display interface GigabitEthernet x/x/x command to check information about the port, including the rate and wavelength. First, the transmission class of the optical module fault investigation and solution method This type of optical module failure mainly includes port not UP, port status is UP but do not receive or send messages, port frequently up or down and CRC error.